Late Cancellation Policy

Cancellation/No-Show Policy - You may cancel your reservation online or with our App up to eight hours in advance without losing a pass. If you cancel after the eight hour mark or do not show up for class, you will lose one pass. This applies to the following passes: Intro pass, five rides, ten rides or twenty rides.

If you late cancel or don’t show up for class while using the one month pass, you will lose one pass and you’ll be deducted an additional day from your 30 day tally. This applies to each late cancel.

If you are not in the classroom at the scheduled start time, it is considered a no-show and we reserve the right to assign your spot to another person on the wait list.